LIVE DISPATCH ACTIVE — ALL 5 BOROUGHS

RECOVERY

Off-Road / Winch-Out

Snow, mud, or a curb miscalculation — our winch crews recover your EV without dragging or stressing the underbody battery tray that a careless recovery could damage.

WHAT'S INCLUDED

Every Call Gets The Full Protocol

Winch recovery from snowbanks, mud, ditches, and curbs
Underbody battery tray protection during every pull
Correct attachment points identified per brand before winching
Follow-up flatbed transport available if the vehicle needs further inspection

WHY IT MATTERS

Built Around EV-Specific Risk

  • The battery tray sits low and exposed. A careless winch angle can drag the underbody across an obstacle and damage the battery enclosure.
  • Attachment points aren't always obvious. EVs often lack a traditional front tow hook — we know where the brand-approved recovery points are.
  • A damaged pack isn't always visible. If there is any suspicion of underbody impact during recovery, we recommend a follow-up inspection before you drive further.

COMMON QUESTIONS

Frequently Asked Questions

It can, if done incorrectly — dragging the underbody across an obstacle risks the battery enclosure. Our crews identify the correct brand-approved recovery points before pulling.

We won't attempt a battery-submerged recovery on-site for safety reasons — that requires a certified high-voltage recovery process. Call us and we'll advise on the safest next step.

We do a visual check on-site, and if there's any concern about underbody impact, we'll recommend getting it inspected before continuing to drive.

Stranded Right Now?

Live dispatch is standing by 24/7 across all five boroughs and Long Island.